Frequently Asked Questions
Find answers to common questions about Choco and how to get the most out of your browser sync experience.
This can happen if all your devices remain inactive for an extended period, causing your credentials to expire. When this happens, automatic renewal may not be possible.
Solution: Simply log in to any one of your devices. Once you do, your session will sync automatically across all your connected devices.
Multiple accounts allow fine-grained control over your device access. For example:
- Member-only accounts
- Primary accounts
Ideal for temporary or shared devices where you need limited access.
Best for your personal devices that require full security and seamless syncing capabilities.
💡 This tiered approach ensures optimal security while maintaining convenience across all your devices.
This typically occurs when the platform's security policies require reauthentication. Common reasons include:
- Security policy updates
- Extended period of inactivity
- Unusual activity detection
Solution: Perform a fresh login on any one of your devices to re-establish your session across all connected devices.
This is a normal security feature that helps maintain your session continuity. Here's what's happening:
Your session remains active because at least one valid credential is still active. The system uses this to refresh other credentials in the background.
The warning simply indicates that while some credentials need refreshing, your active session is not interrupted.